INDIVIDUAL RESERVATIONS
All the rates offered by Hotel Las Islas include accommodation and breakfast buffet at Tía Coco Restaurant. The following activities are complimentary and subject to availability and/or weather conditions:
- Bioluminescent plankton night tour
- Short astronomical tour
- Cooking or cocktail class
- Gong session
- Transfer to hotel’s private island “Isleta”
- Digital Mapping
- Snorkel, kayak, and paddle board kit
Other services or activities not mentioned above will be additionally charged to the room account. Bungalows availability must be verified through the web page www.lasislas.com.co, our reservations center +57 1 3442704 or by email at reservas.hotel@lasislas.com.co.
Reservations office hours: Monday through Friday 8:00a.m.- 6:00p.m. and Saturday 8:00a.m. – 2:00p.m. The Leading Hotels of The World call center is also available 24 hours 7 days a week, outside reservations department hours at + 57 1 3442704.
Guest service department at the hotel is available to support 24 hours, 7 days a week at +57 5 6517123.
Rooms will not be assigned previously, that to clarify that no room number will be confirm to the guest before the arrival. Hotel offers the best room available that meets all quality and service standards of The Leading Hotels of The World.
Transportation to the hotel may vary depending on guests’ needs. Transfers by boat, car or helicopter are available, previously reservation and confirmation. To download transfer options details click here.
Site Inspections must be scheduled at least 8 days before. If your company/agency is interested to have a Site Inspection at the hotel please send an email to: operaciones@lasislas.com.co.
As mentioned above, 2020 rates include accommodation and breakfast, however, the property offers half and full boards as follows:
Half board: USD 65 + taxes (COP 185.000), per person, per day
Full board: USD 132 + taxes (COP 370.000), per person, per day
*Each meal includes: appetizer, main course, dessert, and a soft drink
Rates offered by the reservations department our through the web page may not include the following taxes: 19% of IVA (Colombian tax), hotel insurance COP 9.000/ USD 3 per night, per person, Cartagena’s dock tax per person is included only in shared boat transfer's rate. All these taxes can be paid during the booking process or at check-in time.
All reservations must be confirmed with 100% payment of the services booked. Bookings without any guaranty or deposit will be cancelled with no prior notice. Booking cancellations or modifications must be done by written notice in order to exclude any No-show penalty.
No-show: 100% penalty of the first night will be applied for low season bookings. In high seasons it will be applied 100% of the room rate stay.
Payment methods:
Guests must pay through online platform PlaceToPay (international and national credit cards are accepted). Please request the payment link to the reservation's agents.
Wire transfer to hotel’s checking account # 833-018526 of BBVA Bank, NIT 901-115-948-1 under the legal name, Unión Temporal Hotel Las Islas S.A.S.
CHECK IN TIME: 3:00 p.m.
CHECK OUT TIME: 12 m.
Early CHECK-IN: is given as courtesy. Subjected to availability. Hotel Las Islas recommends booking a night before to warrant it early.
Late CHECK-OUT: is given as courtesy. Subjected to availability.
Available accommodation in all bungalows: single or double. Children accommodation: children under 2 years old must stayed with their parents in the same bungalow. Children between 3 and 11 years old must be accommodated in Sea view bungalows. Children will be accommodated in a rollaway bed in the parents’ room. Children fee COP 350.000 (includes breakfast).
The hotel is pet friendly. A plate, bed and food will be provided during the stay with extra cost. Kindly ask rates to your reservation's agent.
All property ambiences are accessible. Two sea view bungalows are available for people with reduce mobility, equipped with ramps and without stairs. Hotel also provides a special wheelchair to access to the beach.
Activities and diving brochure: here
Spa Niña Daniela treatments and relaxing spaces: here. To book treatments now contact: guestservice@lasislas.com.co / tel: 57 5 6517123 ext 1107.
To download the hotel map, click here.
To download the hotel press release, click here.
* Low season: Sunday to Sunday.
* High seasons: from December 18th 2020 to January 15th 2021, and December 18th 2021 to January 8 2022 (3 night minimum stay)
GROUP RESERVATIONS
To book more than 10 bungalows, please contact Groups & Banquets Coordinator at operaciones@lasislas.com.co or dial +57 1 3442704.
Hotel boats can be rented, even if there is no other service contracted with the hotel. Subject to availability.
Full days at Hotel are not allowed. A full day service at the private island “Isleta” is available. Hours: from 9:00a.m to 4:00p.m. Subject to seasons and availability.
The property offers spaces and services to coordinate and plan an event, such us logistics, photographers, event planners, table linen and utensils, decoration, musicians, among others. To download the events’ brochure, click here.
Parties and events with music are not allowed at the hotel, the property is mainly for relaxation, rest and be immersed in nature. If a party or event with music is a must for the client, 100% of the rooms must be booked. Check out our Environmental Policy here
Isleta (hotel private Island) accommodations are sold regularly for groups/events. In case groups/events are not confirmed, accommodations will be sold 15 days before check-in date for individuals.
Hotel prohibits the Access of other suppliers for food and beverage consumption unless specific approval from general management.
Hotel boats can be rented, even if there is no other service contracted with the hotel. Subject to availability.
Full days at Hotel are not allowed. A full day service at the private island “Isleta” is available. Hours: from 9:00a.m to 4:00p.m. Subject to seasons and availability.
The property offers spaces and services to coordinate and plan an event, such us logistics, photographers, event planners, table linen and utensils, decoration, musicians, among others. To download the events’ brochure, click here.
Parties and events with music are not allowed at the hotel, the property is mainly for relaxation, rest and be immersed in nature. If a party or event with music is a must for the client, 100% of the rooms must be booked. Check out our Environmental Policy here
Isleta (hotel private Island) accommodations are sold regularly for groups/events. In case groups/events are not confirmed, accommodations will be sold 15 days before check-in date for individuals.
Hotel prohibits the Access of other suppliers for food and beverage consumption unless specific approval from general management.