INDIVIDUAL RESERVATIONS
All the rates offered by Hotel Las Islas include accommodation, breakfast buffet at Tía Coco Restaurant and de following activities:
- Bioluminescent plankton night tour
- Short astronomical tour
- Cooking class
- Yoga class
- Transfer to hotel’s private island “Isleta”
- Digital Mapping
- Snorkel, kayak and paddle board kit
Reservations office hours: Monday through Friday 8:00a.m.- 6:00p.m. and Saturday 8:00a.m. – 2:00p.m. The Leading Hotels of The World call center is also available 24 hours 7 days a week, outside reservations department hours at + 57 1 3442704.
Guest service department at the hotel is available to support 24 hours, 7 days a week at +57 5 6517123.
Rooms will not be assigned previously, that to clarify that no room number will be confirm to the guest before the arrival. Hotel offers the best room available that meets all quality and service standards of The Leading Hotels of The World.
Transportation to the hotel may vary depending on guests’ needs. Transfers by boat, car or helicopter are available, previously reservation and confirmation. To download transfer options details click here.
Site Inspections must be scheduled at least 8 days before. If your company/agency is interested to have a Site Inspection at the hotel please send an email to: operaciones@lasislas.com.co.
At Choco Restaurant and Bar, the hotel offers a Brunch only for guests on Saturday and Sunday (subject to availability). To download the menu click here. To confirm seats, guests must contact Guest Service team during their stay.
As mentioned above, 2020 rates include accommodation and breakfast, however, the property offers half and full board as follows:
- Half board: USD 65 + taxes (COP 185.000), per person, per day
- Full board: USD 132 + taxes (COP 370.000), per person, per day
Rates offered by the reservations department our through the web page may not include the following taxes: 19% of IVA (Colombian tax), hotel insurance COP 9.000/ USD 3 per night, per person, Cartagena’s dock tax COP 22.000/ USD 7, per person. All these taxes can be paid during the booking process or at check-in time.
All reservations must be confirmed with 100% payment of the services booked. Bookings without any guaranty or deposit will be cancelled with no prior notice. Booking cancellations or modifications must be done by written notice in order to exclude any No-show penalty.
No-show: 100% penalty of the first night will be applied for low season bookings. In high seasons it will be applied 100% of the room rate stay.
Payment methods:
Guests must pay through online platform PlaceToPay (international and national credit cards are accepted). Please request the payment link to the reservations agents.
Wire transfer to hotel’s checking account # 833-018526 of BBVA Bank, NIT 901-115-948-1 under the legal name, Unión Temporal Hotel Las Islas S.A.S.
- CHECK IN TIME: 3:00 p.m.
- CHECK OUT TIME: 12 m.
Late CHECK-OUT: is given as courtesy. Subjected to availability.
Available accommodation in all bungalows: single or double. Children accommodation: children under 2 years old must stayed with their parents in the same bungalow. Children between 3 and 11 years old must be accommodated in Sea view bungalows. Children will be accommodated in a rollaway bed in the parents’ room. Children fee USD 200/COP 640.000 (include breakfast).
The hotel is pet friendly. A plate, bed and food will be provided during the stay.
All property ambiences are accessible. Two sea view bungalows are available for people with reduce mobility, equipped with ramps and without stairs. Hotel also provides a special wheelchair to access to the beach.
Hotel Las Islas brochure: here
Activities and diving brochure: here
Spa Niña Daniela treatments and relaxing spaces: here. To book treatments now contact: yina.cortina@lasislas.com.co / tel: 57 5 6517123 ext 1107.
To download the hotel map, click here.
To download the hotel press release, click here.
* Low season: Sunday to Sunday.
* High seasons: January, February 1st to 14th, April 3rd to 12th, April 30th to May 3rd, July 17th to 20th, august 6th to 17th, November 25th to 30th, December 4th to 8th and December 18th 2020 to January 8th 2021.
GROUP RESERVATIONS
To book more than 10 bungalows, please contact Groups & Banquets Coordinator at operaciones@lasislas.com.co or dial +57 1 3442704.
Hotel boats can be rented, even if there is no other service contracted with the hotel. Subject to availability.
Pass days at Hotel are not allowed. A pass day service at the private island “Isleta” is available. Hours: from 9:00a.m to 4:00p.m. Subject to seasons and availability.
The property offers spaces and services to coordinate and plan an event, such us logistics, photographers, event planners, table linen and utensils, decoration, musicians, among others. To download the events’ brochure, click here.
Parties and events with music are not allowed at the hotel, the property is mainly for relaxation, rest and be immersed in nature. If a party or event with music is a must for the client, 100% of the rooms must be booked.
Isleta (hotel private Island) accommodations are sold regularly for groups/events. In case groups/events are not confirmed, accommodations will be sold 15 days before check-in date for individuals.}
Hotel prohibits the Access of other suppliers for food and beverage consumption, unless specific approval from general management.
Hotel boats can be rented, even if there is no other service contracted with the hotel. Subject to availability.
Pass days at Hotel are not allowed. A pass day service at the private island “Isleta” is available. Hours: from 9:00a.m to 4:00p.m. Subject to seasons and availability.
The property offers spaces and services to coordinate and plan an event, such us logistics, photographers, event planners, table linen and utensils, decoration, musicians, among others. To download the events’ brochure, click here.
Parties and events with music are not allowed at the hotel, the property is mainly for relaxation, rest and be immersed in nature. If a party or event with music is a must for the client, 100% of the rooms must be booked.
Isleta (hotel private Island) accommodations are sold regularly for groups/events. In case groups/events are not confirmed, accommodations will be sold 15 days before check-in date for individuals.}
Hotel prohibits the Access of other suppliers for food and beverage consumption, unless specific approval from general management.